Hotel Hills Sarajevo Congress & Thermal Spa Resort

The room includes breakfast. I have never seen in my life such a rich breakfast offer like here. The room is clean and very spacious. Towels, slippers, bath robes, hangers everything was right there. Elevators way too many, you never had to wait. Although the hotel seemed almost fully booked, the rooms are quiet. No noisy neighbors, you can sleep very well here. They had parties almost every night at the conference area, so if you arrive late to the parking lot, it could be difficult to find an empty spot. Parking is free of course, I was here around the end of the year, it explains all the parties. Again, despite the parties the hotel is quiet. SPA is excellent, bar is excellent, and everyone at this hotel was very friendly and helpful.

The complex offer convenience for those that would like to have more services (rest, food, swim, relaxation and small shop) in one place. The room was looking good and it was spacious. What I also liked was the breakfast that offered a lot of alternatives depending on each taste. The parking is spacious also but in the sun with very few places covered.

We had an amazing stay at Hotel Hills. From the moment we checked in until the day we left, the receptionists and staff were incredibly helpful and kind. One thing that stood out to us was how well the staff communicated — not only in English, but also in Turkish and Arabic, which was a big plus. Special thanks go to Eldina and Ali at the front desk. Their warmth, attentiveness, and professionalism truly made our stay even more enjoyable. The hotel facilities are excellent. The swimming pools are clean, well-maintained, and perfect for both families and couples looking to relax. Everything you need is there to unwind and enjoy your time. The prices were also very reasonable — especially for a five-star hotel. We found the value to be really good. Inside the hotel, there’s also a small shop where you can buy food, drinks, and snacks at prices comparable to what you’d pay on the street. It’s very convenient and adds to the overall pleasant experience. All in all, a great place to stay — highly recommended!

ROOM SIZE AND VIEWS

The restaurant staff need to be friendlier and less grumpy